Jeppview Program Disk Not Recognized

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Errors: Hard disk not detected during Windows 10 installation

During the process of installing Windows OS on a specified HDD or SSD, you may surprisingly find that the hard disk is not detected during the Windows installation, with either of the following error messages coming along.

Optical Disk Drive is not recognized in Microsoft Windows or other applications. Microsoft Fix it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running on Microsoft Windows. You need to put the command in double quotes ', or the command prompt will think C: Program is the program to run and the rest are arguments to it. – Some programmer dude Jul 23 '14 at 8:05. In step S930, LRU faults are recognized because the system determines that the data is not acceptable, such as, for example, if the data does not match, e.g., a fault exists, operation of the method proceeds to step S940.

'We couldn't find any drives. To get a storage driver, click Load driver.'

'No drives were found. Click Load Driver to provide a mass storage driver for installation.'

However, clicking Load driver doesn't solve the problem at all. What's the next move then? Have you found viable solutions to troubleshoot the case that Windows 10, 8 or 7 installation doesn't detect or recognize the hard drive even it's normally connected to the computer?

5 Solutions to hard drive not detected during Windows installation

Fix 1: Ask help from the manufacturer

Since the manner of installing or reinstalling Windows OS happens so frequently that most personal PC or desktop manufacturers have built-in checking tools for a quick troubleshooting and repair. For example, Dell Online Diagnostic Tool, Lenovo Diagnostic Software for Hard Drive Quick Test, etc. So if you're their customers, feel no hesitate to ask help from the manufacturer and learn how to use tools to fix hard drive not detected issues alright.

Jeppview Program Disk Not Recognized

Fix 2: Check the hard drive in BIOS

Otherwise, take some time to check if hard drive shows up in BIOS, especially you're installing an operating system from a bootable USB or CD/DVD disc.

By holding and pressing F2, you'll enter BIOS settings. See if the hard drive showing up there. Click solution to repair hard drive not showing in BIOS.

If not, Check your BIOS settings for the following parameters:
* SATA configuration -> Enhanced
* Configure SATA -> AHCI

Fix 3: Use third-party software

Here we find another three solutions that can perfectly clear the errors and make your desired hard disk appear on the screen of Windows install. And all the fixes can be done by a third-party free partition manager.

You may have heard of EaseUS Partition Master, which is a very powerful disk & partition management software that allows you to format a corrupted hard drive, check hard drive, repair bad sectors, wipe hard drive and more. Next, you're going to make full use of the three mentioned features to remove the error of hard disk not detected during Windows installation. (Method 2 and method 3 are running to erase all data on the hard drive and make it a totally new one, so make sure that you have made a full backup of what you need.)

Let's launch the software you've installed on PC, and take a look at how to proceed with every feature that is helpful.

Method 1. Check and repair hard drive bad sectors or other errors

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Method 2. Format hard drive that is not showing in Windows install screen

Step 1: Run EaseUS Partition Master, right-click the hard drive partition you intend to format and choose 'Format'.

Step 2: In the new window, set the Partition label, File system (NTFS/FAT32/EXT2/EXT3), and Cluster size for the partition to be formatted, then click 'OK'.

Step 3: Then you will see a warning window, click 'OK' in it to continue.

Step 4: Click the 'Execute Operation' button in the top-left corner to review the changes, then click 'Apply' to start formatting the partition on your hard drive.

Method 3. Wipe hard drive that is not detecting by Windows install

Step 1: Launch EaseUS Partition Master, right-click the partition you want to erase data from, and choose 'Wipe Data'.

Step 2: In the new window, set the time for which you want to wipe your partition, then click 'OK'.

Step 3: Click the 'Execute Operation' button in the top-right corner, check the changes, then click 'Apply' to wipe the data on your partition.

Summary

Internal, external, and new hard drives become unrecognized to varying degrees. Sometimes the hard drive does not show up in This PC but is available in Disk Management. Other times it is nowhere to be found. Initialize a new disk, update the disk driver, or format a drive to get it recognized. In some cases, data loss is unavoidable to fix the problem, so data recovery software is offered to prevent permanent loss.

Sometimes, when you plug in your external hard drive or USB devices, you may find that it is completely unrecognized or not showing up on your PC. The problem occurs frequently and can result in data loss. Hard drives not showing up has frustrated a large number of users. In view of this, we've collected some troubleshooting fixes on this page to teach you how to access the missing hard drive on Windows 10/8/7/XP/Vista computers without losing any data.

PAGE CONTENT:
Case 1 - PC not Recognizing a New Hard Drive
Case 2 - Hard Drive Showing in Disk Management not in This PC
Case 3 - PC not Recognizing External Devices

Read on to find the solution that pertains to your issue.

Case 1 PC not Recognizing a New Hard Drive

When a brand-new hard drive is not showing up or being detected by your PC, please follow the guidelines here to get it recognized:

Step 1. Connect or reconnect your new hard drive to the computer

1. Plug the SATA cable and power cable into the new drive.

2. Plug the SATA cable into the SATA port on your motherboard.

3. Power up the computer and you'll likely see that the new hard drive is still not showing up.

Your new drive is not dead. To get the hard drive to show up, you must first initialize it.

Step 2. Initialize the new hard drive

1. Go to the start menu and click on Disk Management.

2. Find your new disk, shown as Unknown, right-click on it and select Initialize Disk.

3. Select the partition style for the selected disk - MBR or GPT, then click OK.

Step 3. Create partitions on the new hard drive and get it recognized by PC

Then you can create new partitions on the unallocated space on your new drive:

  1. 1. Open Disk Mangement.
  2. 2. Create partitions on the new hard drive to get the drive to show up on your PC.
  3. Right-click on Unallocated space > New Simple Volume > Click Next to set partition size and drive letter, file system etc > Finish.

There, you will now see that your new hard drive shows up on the computer and you can use the drive to save files and data as normal.

Jeppview Program Disk Not Recognized

Case 2Internal Hard Drive Displayed in Disk Management, but not in This PC

When your hard drive is not showing up in This PC, you must format the drive to get it recognized. To do this without data loss: use data recovery software to get all of the inaccessible data off of the drive, format the device, then restore your data back to the drive.

First. Recover data on the unrecognized hard drive

When the hard drive fails to show up in My Computer or This PC, you won't be able to access the saved data. To find and restore your precious data, you'll need professional hard drive data recovery software.

To save your time and energy, here we'd like to recommend EaseUS Data Recovery Wizard.

Notice:
This data recovery tool only works when your hard drive can be detected by Disk Management.
If your hard drive doesn't show up in Disk Management, please jump to Case 3 for help.

Step 1: Selecting the location

  • Launch EaseUS Data Recovery Wizard and select the drive where you lose your data.
  • Select the very hard drive when you open the file recovery software.

Step 2:Scanning the drive

  • Click the 'Scan' button. The length of the scanning time highly depends on drive capacity.
  • Wait patiently during this process.

Step 3: Recovering wanted files

  • After the scan, just choose what you need and click 'Recover' button to recover lost data.
  • The 'Filter', 'Search' and 'Extra Files' options are helpful for you to find the desired data from a hard drive.

Second. Format the hard drive to make it show up on the computer again

  • Step 1: Press Windows Key + R, type diskmgmt. msc into the Run dialog, and press Enter.
  • Step 2: In Disk Management, right-click the hard disk partition you need to format and then choose Format.

Step 3: In the pop-up window, set the file system and cluster size, then click OK.

Disk Not Recognized In Diskpart

After this, you should be able to view and use your hard drive in This PC or My Computer again. Save the recovered back onto your drive, and it will be the same as before.

Case 3External Hard Drive Unrecognized by both This PC & Disk Management

If you don't see the hard drive in disk management nor My Computer/This PC, please try the following methods to make it recognized by your PC again:

Step 0. Check external hard drive USB port, cable, and connection

  1. 1. Check if the USB cable of your external hard drive is working fine. If not, change it.
  2. 2. Use a different USB port to see if the computer can read your external hard drive.
  3. 3. Connect your external hard drive to another healthy computer to see if it can be read or displayed

Once you've confirmed that the issue is not due to faulty hardware, continue on.

Step 1. Update disk driver to make Windows recognize the hard drive

1. Right-click on This PC/My Computer and choose Properties.

2. In the taskbar on the left, click Device Manager and expand “Universal Serial Bus controllers”. Then you'll see a yellow exclamation mark if your disk driver is out of date.
3. Right-click and choose 'Update driver'.

4. Choose 'Search automatically for updated driver software'...

Step 2. Change drive letter to avoid collisions

After updating the drive driver, please change the drive letter of your hard disk to avoid signature collisions which may cause your drive to become undetectable.

1. Press Windows Key + R, type diskmgmt.msc into the Run dialog, and press Enter.
2. Locate your external hard drive, right-click and select Change Drive Letter and Paths.
3. Assign a drive letter for the drive and click OK to save all the changes.

You can view and check your hard drive on Windows 10/8/7/Vista PCs again. However, if the external hard drive is only showing up in Disk Management and is still not showing up in This PC, go up to Case 2 to get your hard drive recognized and usable.

Ending Line

These are all the solutions for when an internal, external, or new hard drive is not recognized. Work through the most suitable case to display or find the missing external hard drive/hard drive in Windows 10/8/7/XP/Vista. We also provide more tutorials on how to fix flash drive not showing up on Mac or Window PC. Remember, so long as the device is found by Disk Management, you can use EaseUS Data Recovery Wizard to access all of your data on the unrecognized device.